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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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adriana jaramillo

July 16, 2024

5  out of  5 rating by adriana jaramillo
"Araceli is very humble in helping with any concerns I have , I definitely would recommend her to others, awesome customer service"
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Sandy Bonilla

July 5, 2024

5  out of  5 rating by Sandy Bonilla
"The best customer service. I have been at this insurance agency for many years now and i have to say I am beyond happy with the service they have provided me with."
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Manuel Jimenez

July 3, 2024

5  out of  5 rating by Manuel Jimenez
"I have been a customer of State Farm for a very long time and have received 7+ yrs of amazing customer service from Michelle. Michelle always goes above and beyond helping me with my insurance needs and questions. I am very thankful for all the help."
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Emmanuel Martinez

June 19, 2024

5  out of  5 rating by Emmanuel Martinez
"Muy buen servicio , amabilidad y lo más importante rápido , gracias Araceli"
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Jose

June 18, 2024

5  out of  5 rating by Jose
"Excellent service thank you Araceli! I appreciate your efforts you are excellent agent!!! Thank you"
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Yousef Nour

June 5, 2024

5  out of  5 rating by Yousef Nour
"Araceli is probably the best employee to ever answer my phone call EVER!! Not only was she efficient, patience and very nice, she helped explained to me everything I needed to know about switching policies and states. Thank you if you’re reading this Araceli. I hope they give you a fat promotion!!"
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Yolanda Whealy

May 22, 2024

5  out of  5 rating by Yolanda Whealy
"Haven't been in office. But phone service is always great."
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livni solis

May 16, 2024

5  out of  5 rating by livni solis
"Michelle was amazing and helpful"
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jessica garcia

May 9, 2024

5  out of  5 rating by jessica garcia
"Araceli was very helpful and knowledgeable it was a pleasure working with her made my experience easy and hassle free thankyou!"
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rolando villagran

May 8, 2024

5  out of  5 rating by rolando villagran
"Fue un servicio de lo mejor de la señorita Montero Sonia los recomiendo con esta señorita"
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marinho molina billagran

May 8, 2024

5  out of  5 rating by marinho molina billagran
"Excelente servicio en especial la Srta Sonia excelente persona y su servicio de 5 estrellas. Gracias por la insuranfe muy recomendable este lugar"
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Cesar Lechuga

May 3, 2024

5  out of  5 rating by Cesar Lechuga
"Me gusta la atención al cliente de la agencia graciaa"
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Eneida Ascencio

May 3, 2024

5  out of  5 rating by Eneida Ascencio
"Lucy es una persona que escucha y empatiza cuando le explicas una situación que necesita ser resuelta y toma el tiempo para hacer lo necesario para ayudar a su cliente. Te hace sentir que esta de tu lado"
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Mirian Acosta

May 2, 2024

5  out of  5 rating by Mirian Acosta
"Muchas gracias a Dios por ponerme Aracely una agente muy excelente en StateFarm"
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Leopoldo Arenas

May 1, 2024

5  out of  5 rating by Leopoldo Arenas
"Es una persona una persona muy atenta la felicito"
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Jose Alcantar

April 19, 2024

5  out of  5 rating by Jose Alcantar
"Muy buena atención al cliente son muy amables"
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Cherita Allen

April 13, 2024

5  out of  5 rating by Cherita Allen
"Michelle provided excellent customer service."
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Crystal Gomez

April 12, 2024

5  out of  5 rating by Crystal Gomez
"Both Erik and Araceli were really helpful in choosing the right insurance for me. They explained the difference and in the end advised me which one is a better fit for me. Both are really friendly and welcoming. I recommend this location, they will keep you updated and will answer any question so you won’t have to worry about choosing the wrong insurance for your self. Highly recommend."
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Destiny

April 9, 2024

5  out of  5 rating by Destiny
"Great customer service. The team is always great on getting back to missed calls. Super happy with my auto insurance"
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Oscar Tototzintle

March 29, 2024

5  out of  5 rating by Oscar Tototzintle
"Excelente atencion y muy amables en todo muy buen servicio de sus agentes ."
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Zeina Prieto

March 26, 2024

5  out of  5 rating by Zeina Prieto
"I am a highly satisfied customer at LUCY RODAS OFFICE!!! I would like to give a shout out to Araceli Ruvalcaba, she went above and beyond to find me a policy for my RV trailer, her knowledge and her professionalism made it a lot easier for me, and was extremely patient with me thank you very much! AFTER 10 YEARS THIS IS WHY I CONTINUE MY BUSINESS HERE WITH THIS TEAM/AGENTS, THEY'RE CUSTOMER SERVICE IS 💯."
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Jose Alvarado

March 18, 2024

5  out of  5 rating by Jose Alvarado
"El servicio es excelente. Me ayudan con todo."
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Barbara King

March 18, 2024

5  out of  5 rating by Barbara King
"Araceli was a great help to me and my husband. Her office is located here in Norwalk. Very professional and she speaks Spanish too."
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Joshua Flores

March 12, 2024

5  out of  5 rating by Joshua Flores
"With the changes of 2024 as a young adult (21yrs old) it has been mortifying just to cover myself and be able to get coverage i need to even use my car, but Araceli and Lucy’s agency are making it a lot easier, are being flexible, and giving the best rates I could find anywhere from 900 a month to 350ish which is amazing for what I could find even sending a thank you"
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Martir Carrillo

March 11, 2024

5  out of  5 rating by Martir Carrillo
"Excelente buen servicio"