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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Aura Hernandez

July 16, 2026

5  out of  5
rating by Aura Hernandez
"Great service"
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M Fernandez

July 16, 2026

5  out of  5
rating by M Fernandez
"Been a happy customer since joining!"
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Fabian Rojas

July 15, 2026

5  out of  5
rating by Fabian Rojas
"This office has always been great in costumer service, Araceli who is my designated agent has always been on top of my questions and concerns. Lucy has the best crew.
Also they always take the time to wish us a Happy birthday! 👏"
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Melanie

July 14, 2026

5  out of  5
rating by Melanie
"Very helpful and explained everything I needed to know. They gave me a great price on insurance as a first time insurance owner. I would reccomend this insurance company. As well as Araceli she was attentive and stayed on top of what I needed to have and complete. Thankyou!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Cheryl Wynn

July 8, 2026

5  out of  5
rating by Cheryl Wynn
"Thank you for following up and providing the information."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Downey to know that you had such a wonderful experience with us here on State Farm Agent Lucy Rodas’s Team."
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Jean Salyer

July 8, 2026

5  out of  5
rating by Jean Salyer
"My apologies to Ms. Rodas for my previous negative post about her. A letter was sent to my home, addressed to my beloved deceased sister, and I over reacted with an angry post directed to Ms. Rodas. She contacted me, and was very gracious and kind. Very few people would have gone to the trouble to reach out, and I have no doubt that Ms. Rodas deserves the praise she receives on Google."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Meme Dealer

June 30, 2026

5  out of  5
rating by Meme Dealer
"Nathalie has been very helpful"
We responded:
"Thank you for the fantastic review, Meme! We are always here to help with your insurance needs here in Downey . "
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Naoomi Gama

June 29, 2026

5  out of  5
rating by Naoomi Gama
"I’ve been with this insurance company for over 7 years, and my experience has always been excellent. Their customer service is outstanding—everyone is friendly, helpful, and always willing to answer my questions and make the process easy. It’s rare to find a company that consistently provides such great service year after year. I truly appreciate their professionalism and highly recommend them to anyone looking for reliable insurance coverage."
We responded:
"Thank you for the fantastic review, Naoomi! We are always here to help with your insurance needs here in Downey . "
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Denisse Pena Gama

June 26, 2026

5  out of  5
rating by Denisse Pena Gama
"Amazing service overall. All agents are very knowledgeable and genuine. I have been working with Araceli for a while and she is just amazing and very knowledgeable and helpful."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lucy Rodas’s Team. "
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Rudy Salas

June 6, 2026

5  out of  5
rating by Rudy Salas
"I can’t thank Lucy Rodas and the State Farm team enough for their years of incredible service! Whenever I have a question, Michelle is right there with a quick, helpful response. They are a highly knowledgeable team that always handles everything efficiently. I’m looking forward to staying with Lucy for many more years, and I warmly recommend them to anyone exploring their insurance options."
We responded:
"Thank you for the fantastic review, Rudy! We are always here to help with your insurance needs here in Downey . "
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Denise Loya

June 4, 2026

5  out of  5
rating by Denise Loya
"Always so helpful!!! I love talking to this office. People are so great!!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Lucy Rodas’s Team! We deeply appreciate your kind words here in Downey . "
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Paola Bruno

May 6, 2026

5  out of  5
rating by Paola Bruno
"Araceli was great to work with"
We responded:
"Paola, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lucy Rodas’s Team—we are always here to help!"
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ashley reed

May 1, 2026

5  out of  5
rating by ashley reed
"Michelle is the best!"
We responded:
"Thank you so much for the 5-stars, ashley! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Brenda Pinon

April 28, 2026

5  out of  5
rating by Brenda Pinon
"Michelle is always very helpful and very knowledgeable. Highly recommend"
We responded:
"Brenda, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lucy Rodas’s Team!"
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luis vasquez

April 24, 2026

5  out of  5
rating by luis vasquez
"absolutely amazing customer service from Nathalie. so helpful and informative! great prices and got covered on everything that i needed. Would 100% recommend anyone to work with this statefarm!"
We responded:
"Thanks so much for the fantastic rating, luis! We are so glad you had a positive experience with us here on State Farm Agent Lucy Rodas’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Sean Glover

April 24, 2026

5  out of  5
rating by Sean Glover
"Staff is very polite, payment options simplify the process! Than You!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Lucy Rodas’s Team. "
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Sal V

March 24, 2026

5  out of  5
rating by Sal V
"Very great customer service thank you Natalie 😊"
We responded:
"Sal, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Lucy Rodas’s Team is just a call or email away!"
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Martin Rojas

March 9, 2026

5  out of  5
rating by Martin Rojas
"Michelle was very helpful when I came into the facility to get some quotes. She got me approved and was able to get me some good prices that I really like. Very welcoming and respectful."
We responded:
"Thank you so much for the 5-star rating, Martin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alex

March 5, 2026

5  out of  5
rating by Alex
"I was recommended this location in particular because of their great customer service. Sure enough they have been nothing but helpful with us. We really appreciate Araceli for being accommodating and kind with us always. Thank you!!"
We responded:
"Thank you for your kind review of State Farm Agent Lucy Rodas’s Team. We appreciate it!"
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Maria Ixco

February 20, 2026

5  out of  5
rating by Maria Ixco
"Always offer friendly service and a clear explanation of coverage. Thank you!"
We responded:
"We appreciate your review, Maria. We are so happy that you had such a wonderful experience with State Farm Agent Lucy Rodas’s Team here in Downey ! "
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Alvaro Mendoza

February 11, 2026

5  out of  5
rating by Alvaro Mendoza
"Si estoy muy contento con el servicio"
We responded:
"Thank you so much for the 5-stars, Alvaro! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lyzette Purisima

January 28, 2026

5  out of  5
rating by Lyzette Purisima
"I called in to add the towing coverage to my plan and Michelle was very helpful! I ended up asking about other things and she took the time to break everything down and explained how everything works depending on which options I chose. She was very transparent with prices and which ones would benefit me most. I really appreciate her help! Thanks Michelle!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lucy Rodas’s Team. "
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Patti Valdez

January 26, 2026

5  out of  5
rating by Patti Valdez
"Lucy’s team is wonderful they always take care of any issues I have immediately."
We responded:
"Thank you for your kind review of State Farm Agent Lucy Rodas’s Team. We appreciate it! Thank you for the amazing review, Patti! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Cara Campbell

January 13, 2026

5  out of  5
rating by Cara Campbell
"Great prices and outstanding customer service. Phone calls are always picked up and emails are responded to within 24 hours. Accessibility and cost are my two priorities when choosing insurance, and Lucy Rodas’ State Farm has proven to be reliable and cost effective for the past 3 years. Every now and then I’ll get a quote from another company to confirm I’m still getting the best rate, and I haven’t found anything better."
We responded:
"Cara, thank you for your wonderful review of State Farm Agent Lucy Rodas’s Team! Cara, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lucy Rodas’s Team! "
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Olga Ortega

January 13, 2026

5  out of  5
rating by Olga Ortega
"Sonia, was very courteous and assisted with all of my concerns in reference to my insurance policies."
We responded:
"Thank you for your review! I am glad Sonia was able to help you with your concerns."