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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jasae Jasae

March 11, 2026

5  out of  5
rating by Jasae Jasae
"Everyone I've spoken to at this office has been helpful, professional, and has always answered all my questions."
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Karyn Martinez-Guerrero

March 11, 2026

5  out of  5
rating by Karyn Martinez-Guerrero
"Nathalie was really nice and incredibly accommodating. She went above and beyond in helping us find insurance options and ensured we got the best price possible. Highly recommend."
We responded:
"We are grateful for your 5-star review, Karyn! Thanks for taking a moment to share your positive rating of State Farm Agent Lucy Rodas’s Team here in Downey . "
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Martin Rojas

March 9, 2026

5  out of  5
rating by Martin Rojas
"Michelle was very helpful when I came into the facility to get some quotes. She got me approved and was able to get me some good prices that I really like. Very welcoming and respectful."
We responded:
"Thank you so much for the 5-star rating, Martin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Alex

March 5, 2026

5  out of  5
rating by Alex
"I was recommended this location in particular because of their great customer service. Sure enough they have been nothing but helpful with us. We really appreciate Araceli for being accommodating and kind with us always. Thank you!!"
We responded:
"Thank you for your kind review of State Farm Agent Lucy Rodas’s Team. We appreciate it!"
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Luisa Zoteasiles

February 28, 2026

5  out of  5
rating by Luisa Zoteasiles
"Siempre contenta con el servicio y Michelle siempre contestando mis preguntas"
We responded:
"Thank you so much for the 5-star rating, Luisa! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Joyce Delco

February 27, 2026

5  out of  5
rating by Joyce Delco
"Sonia is so helpful always makes sure to listen to all my concerns and she has great customer service!!!!"
We responded:
"Thank you so much for the 5-star rating, Joyce! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Maria Ixco

February 20, 2026

5  out of  5
rating by Maria Ixco
"Always offer friendly service and a clear explanation of coverage. Thank you!"
We responded:
"We appreciate your review, Maria. We are so happy that you had such a wonderful experience with State Farm Agent Lucy Rodas’s Team here in Downey ! "
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Ashley martinez

February 12, 2026

5  out of  5
rating by Ashley martinez
"Very helpful analicia was very easy to work with and did her best State Farm is the best"
We responded:
"Thanks so much for the amazing review, Ashley! We really appreciate your support here in Downey . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Yolanda Aguirre

February 4, 2026

5  out of  5
rating by Yolanda Aguirre
"Exelente su servicio gracias por su atención"
We responded:
"Yolanda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Lucy Rodas’s Team—we are always here to help!"
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Beatriz Navar

February 3, 2026

5  out of  5
rating by Beatriz Navar
"Michelle, was super helpful and made sure I got the best rate possible. Thank you."
We responded:
"Thank you so much for the 5-stars, Beatriz! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Lyzette Purisima

January 28, 2026

5  out of  5
rating by Lyzette Purisima
"I called in to add the towing coverage to my plan and Michelle was very helpful! I ended up asking about other things and she took the time to break everything down and explained how everything works depending on which options I chose. She was very transparent with prices and which ones would benefit me most. I really appreciate her help! Thanks Michelle!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Lucy Rodas’s Team. "
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Patti Valdez

January 26, 2026

5  out of  5
rating by Patti Valdez
"Lucy’s team is wonderful they always take care of any issues I have immediately."
We responded:
"Thank you for your kind review of State Farm Agent Lucy Rodas’s Team. We appreciate it! Thank you for the amazing review, Patti! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Jaime Plascencia

January 18, 2026

5  out of  5
rating by Jaime Plascencia
"Staff always looking out for customers. Great customer service."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Cara Campbell

January 13, 2026

5  out of  5
rating by Cara Campbell
"Great prices and outstanding customer service. Phone calls are always picked up and emails are responded to within 24 hours. Accessibility and cost are my two priorities when choosing insurance, and Lucy Rodas’ State Farm has proven to be reliable and cost effective for the past 3 years. Every now and then I’ll get a quote from another company to confirm I’m still getting the best rate, and I haven’t found anything better."
We responded:
"Cara, thank you for your wonderful review of State Farm Agent Lucy Rodas’s Team! Cara, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Lucy Rodas’s Team! "
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Olga Ortega

January 13, 2026

5  out of  5
rating by Olga Ortega
"Sonia, was very courteous and assisted with all of my concerns in reference to my insurance policies."
We responded:
"Thank you for your review! I am glad Sonia was able to help you with your concerns."
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maricela sanchez

January 10, 2026

5  out of  5
rating by maricela sanchez
"I would like to share my experience with my insurance agent from State Farm. From the outset, I found their support to be exceptional. My agent was attentive and took the time to understand my needs, which made the process much smoother. Whenever I had questions or needed clarification, my agent was quick to respond and provided clear explanations. Their knowledge of the products and services available helped me make informed decisions about my coverage. Overall, I appreciate the level of support"
We responded:
"Thank you so much for your kind words. We really appreciate your loyalty and the trust you have put on us!"
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David Serrano

December 30, 2025

5  out of  5
rating by David Serrano
"This office has been consistently reliable and easy to deal with. Communication is clear, follow-ups are prompt, and they make everything straightforward. The staff is friendly, knowledgeable, and professional. I highly recommend Lucy and the team!"
We responded:
"Thank you, David, for your review! We really appreciate your support!"
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shy long

December 29, 2025

5  out of  5
rating by shy long
"Every time I have called the person has always been very helpful and informative."
We responded:
"Thank you so much for your 5 star review. We really appreciate you!"
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NR tirer

December 10, 2025

5  out of  5
rating by NR tirer
"Exelente servicio exelente atención al cliente precios accesibles los recomiendo pregunten por Michelle pero todo el personal es exelente"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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David Daniels

December 4, 2025

5  out of  5
rating by David Daniels
"Patience was great professionalism"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Karen Harris

December 3, 2025

5  out of  5
rating by Karen Harris
"Lucy Rodas & staff at State Farm in Norwalk are so knowledgeable & helpful in my insurance needs through the years. Definitely a 5 Star business! Correction in that Lucy Rodas’s State Farm office was in Norwalk but I believe it was about a year ago she moved her office. It looks like Lucy’s new office is now on Firestone Blvd. in Downey by Stonewood Shopping Center."
We responded:
"Thank you so much for your kind words and continued trust in Lucy Rodas and our team at State Farm Norwalk! We're thrilled to hear that we've been able to assist you with your insurance needs over the years. Your 5-star review means a lot to us, and we're always here to help whenever you need."
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CHABELITA GARCIA

December 3, 2025

5  out of  5
rating by CHABELITA GARCIA
"Muy amable"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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R ARZOLA

December 2, 2025

5  out of  5
rating by R ARZOLA
"I recommend this State Farm team, they've always been very helpful and ready to help with anything you need. Customer service is always on point and they follow up on everything you need and get the job done with a sense of urgency."
We responded:
"Thank you so much for your kind words! We really appreciate you!"
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Edwin Corcio

December 1, 2025

5  out of  5
rating by Edwin Corcio
"Me ayudaron muy bien muchas gracias"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Lisa Dalmatoff

December 1, 2025

5  out of  5
rating by Lisa Dalmatoff
"I appreciate Lucy and her staff (Sylvia) for all they have done for us for many years. The level of integrity shown and shared is outstanding."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "